The Voice Agent That Answers Every Call in Under 2 Rings
A Voice Agent from Scalent answers every inbound call to your business in under two rings, 24 hours a day, and can book appointments, answer common questions, and route urgent calls to your team.
The Problem It Solves
Every unanswered call is a customer calling your competitor next. Front-desk staff can't work nights, weekends, or lunch breaks, and voicemail converts at close to zero. Local service businesses lose an estimated 20–30% of inbound leads to missed calls alone.
How It Works
- 1
Connect your number
We forward your existing business line or provision a new local number — no hardware, no new phones for staff to learn.
- 2
Train it on your business
We load your services, pricing, hours, and booking rules so the Voice Agent answers exactly the way your best front-desk hire would.
- 3
It answers, qualifies, and books
Every caller is greeted immediately, asked the right questions, and booked directly into your calendar or CRM — or transferred live for urgent cases.
- 4
You get the transcript and recording
Every call is logged with a summary, transcript, and recording, so nothing falls through the cracks and you can review quality anytime.
What’s Included
- Answers in under 2 rings, 24/7/365
- Books directly into your calendar or CRM
- Understands your service menu, pricing, and hours
- Live transfer to staff for urgent or high-value calls
- Call recording, transcript, and summary for every call
- Multilingual support for English and Spanish callers
“HVAC companies and contractors using Scalent's Voice Agent report recovering leads that previously went to voicemail during evenings and weekends.”
Voice Agent FAQ
No. Scalent uses natural, low-latency voice models tuned for phone conversations, so callers experience a fluid back-and-forth instead of a rigid phone tree.
Ready to Add Voice Agent?
See exactly how it would work for your business — book a free demo.