Your site stops losing people at the question nobody answered.
A website AI chatbot from Scalent instantly answers visitors' most common questions — pricing, hours, service area, what's included — and books the appointment directly inside the same conversation, any time of day.
Awake when your office isn't
Most enquiries land after you close. An 11pm visitor gets the same answer, and the same booking, as an 11am one.
Trained on your business only
Your services, prices, hours, service area, and policies. It answers from those instead of inventing a number you don't charge.
Answers what everyone asks
Do you cover my area, what does it cost, are you open, what's included — inside the first ten seconds.
Books in the same conversation
No “call us to schedule”. It checks availability and confirms without the visitor leaving the chat.
One embed, any platform
WordPress, Squarespace, Wix, or a custom build: a single script adds it to the site you already have, matched to your branding, with no rebuild and no downtime.
Keeps the ones who aren't ready
Browsers leave a name and number instead of leaving nothing — and anyone who asks for a person gets handed over with the full history.
The Problem It Solves
Most website visitors have the same handful of questions — do you serve my area, what does this cost, are you open right now — and if those aren't answered immediately, they leave to find a business that answers faster. Even visitors who do get an answer often have to call or fill out a separate form just to book, and that extra friction loses appointments right at the finish line.
Spas and salons use the chatbot to answer service-menu and pricing questions after close and book the appointment that would otherwise wait until the next business day.
How It Works
- 1
We install it on your site
A lightweight widget is added to your existing website in one line of code — no rebuild, no downtime.
- 2
It's trained on your FAQs
The chatbot is loaded with your services, pricing, hours, service area, and policies so it answers accurately instead of guessing.
- 3
It books the appointment in the same chat
Once a question is answered, it checks availability and books directly — no separate call or form required.
- 4
Leads flow straight to your team
Every conversation and captured lead is pushed to your CRM or inbox in real time, with full chat history attached.
AI Chatbot FAQ
For after-hours and high-volume periods, yes — an AI chatbot never goes offline and answers instantly, while live chat is limited by staff availability. Many businesses run both: AI handles the first response and routine questions, and live staff step in for complex cases.
The other five
Each one answers a different channel. Run one, or let a package cover the ones your leads actually use.
- Voice AgentAnswers every call in under 2 rings, 24/7.
- DM AutomationReplies to Instagram and Facebook DMs instantly.
- SMS AutomationSends automatic reminders and re-engages missed leads by text.
- Review AutomationAsks for a review after every job and replies to the good ones.
- Website & SEOA site built to convert, with SEO built in from day one.
Ready to Add AI Chatbot?
See exactly how it would work for your business — book a free demo.